Look up the new 2018 edition of SCS Client Handbook to find out more about our wide range of services and our responsibilities to clients.
The Handbook covers topics including access to services and equity, assessment and review, client contribution to cost of services, changing or cancelling services, privacy and confidentiality, work, health and safety, codes of conduct for staff and volunteers – and many more!
The Handbook is an important part of the Service Provision Agreement between Sydney Community Services and its clients or participants; it explains your rights and responsibilities as a client as well as ours to you.
It’s online right here Client Handbook V1.0 2018 and by email from our service coordinators. For those who prefer a book in hand, it’s available from visiting support workers or at our reception desk at:
Sydney Community Services Hub, 1 Pottery Lane, Lane Cove, 2066