Our Policies

For Sydney Community Services, policies ensure our services are delivered safely, fairly, and consistently — supporting our commitment to the wellbeing, dignity, and independence of every person we assist.

Our Privacy Policy helps safeguard sensitive data, particularly when supporting older people, people living with disability, and other vulnerable community members and demonstrates our commitment to respecting the rights and dignity of every individual.

Our Complaints Policy and Whistleblower Policy are in place as we welcome feedback and complaints; they help us improve.

You can speak to staff, call, or email support@sydneycs.org.

Complaints can be anonymous and won’t affect your services. All consumers and staff are protected under our Whistleblower Policy.